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Mar 24, 2013 9:00am PDT
cities. siemens. answers. >>> reaction now i from what we just heard from general shinseki. you just listened to general shinseki. what's your response? general? >> first of all, we a i appreciate you bringing attention to this issue. an the v.a. backlog problem is not a new problem. it is a problem the american league has been dealing with for decades. we have service officers with a vested interest in the claims. we are understanding we are seeing the problems firsthand. it's not a report from washington or an opportunity for the secretary to testify where we realize the problem exists. we live and breathe the claims process every day. the american legion helps veterans submit their claims to the v.a. we have known the problem for decades and we are here to help the secretary and president to help and understand the problem so that american and women know they can if get the benefits they earned for their service to this country. >> the same thing we have been hearing me personally for five years, same thing for decades. if you read the transcript of the general's interview, it is
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